Organic Trade Association
Paragus is our best outside vendor and a true strategic partner.
Stephanie Jerger
VP of Operations
6 Brick’s
Paragus IT is truly one of the best vendors I have had the pleasure of working with while in the process of opening my store. The team assigned to my account was professional and timely while focused on my goals. I would highly recommend Paragus IT to any team or company that is looking not just for a vendor but a thought partner.
Payton Shubrick
CEO & Founder
Pioneer Valley Plastic Surgery
Paragus worked hard this weekend to get all of our network and phones relocated and reconnected. The technicians had a long day, but they got it done and had a customer-focused attitude throughout the hectic day. Our appreciation also extends to anyone behind the scenes that helped make the day a success.
Carl Johnson
Manager
Dr. Glen Brooks
The most important thing we look for in an IT vendor is communication. Our Paragus IT dedicated team understands this. They provide a quick turnaround time and status updates when we open a ticket. Paragus IT hears our concerns when they arise and quickly solves challenges. They don’t make decisions on the dollar. They make decisions based on reliability and expertise. If you want a dedicated team who understands your environment, choose Paragus IT.
Lisa Nelson
Office Administrator
Davis Foundation
I really enjoyed meeting Greg. He was very respectful in his approach and was prepared to address any problem I described to him. He was very thorough in his investigation, asked all the right questions and was willing to try several different approaches to determine the true source of the problem.
Christine Warren
Administrative Assistant
Construct Associates, Inc.
It gives us peace of mind to know that Paragus cares about our business as much as we do.
Kimberly Clairemont
Business Manager
Boulanger's Plumbing & Heating
We are extremely pleased with the service that Paragus has delivered. Their response is dependably quick and efficient.
Mike Kowalksi
Comptroller
College Internship Program
We love working with Paragus because they are able to adopt their model to suit our needs as we internally grow and the landscape evolves.
Lloyd Wynter
National Director of Finance and Business Operations
Steve Lewis Subaru
Both of our Johns see to it that we are all set before we even have to ask for help! I couldn't be happier or feel more supported by your team!
Cassie Johnson
Controller & CFO
Springfield Prep Charter School
Paragus has been incredibly flexible, providing many different levels of support as the needs of our growing organization have changed over the years. We really appreciate having a dedicated contact with experience in our sector who can be a real thought partner as we grow our program. Overall, Paragus has been really responsive and able to mobilize support quickly when we need additional tech help.
Meghan Wagner
COO
NEARI School
Selecting Paragus as our IT consultant was one of the most important decisions I made in a year of many important decisions.
Craig Latham, PhD
Executive Director
W.F. Young
We depend on Paragus to help us make sound IT decisions—from software platforms to security. Paragus stays on top of new technology and has been instrumental in keeping us up to date. Everyone at Paragus is exceptionally easy to work with and they respond quickly. We have had very, very little downtime since we’ve been working with the Paragus team.
Vicki Evans
Vice President, CFO
Springfield Label
We’ve developed an excellent working relationship with Paragus. They are very knowledgeable with great follow-up and friendly service. We use both Windows and Mac and they’ve been more flexible and adaptable than other IT support teams with that set-up. We have our own dedicated team and regular check-in calls to make sure everything is functioning well—and to keep us ahead of potential issues in the future. Currently we’re working together to navigate our NIST compliance and it is a huge help.
Carleen Bishop
Operations Manager
Peerless Precision, Inc.
CMMC compliance was the primary reason we chose to work with Paragus. Our previous IT firm was not as knowledgeable in that department and today you can't afford to take any chances. We are confident that we’re in good hands with Paragus. The team is very knowledgeable and easy to work with and if there are bigger concerns it’s comforting to know that Delcie is so accessible. On a recent evaluation, we were told that we were light years ahead of many other manufacturers when it came to compliance.
Kristin Carlson
President
VSS, Inc.
When we found ourselves at risk of losing our cybersecurity insurance due to compliance issues, Delcie immediately held an emergency meeting. Within 30 days, the team at Paragus not only got us where we needed to be, they helped us get ahead of the game. From the top down, Paragus has been proactive, responsive, and 100% there for everything we’ve ever needed. They are leading the way in CMMC compliance in the Valley.
Marc Ekstrom
Project Management and Business Development
Catalyst Acoustics Group
Wonderful service. We wouldn't want to work with anyone else.
Dave Crandall
Vice President
Western Bronze
We recently changed our IT provider to Paragus. Not that I love having issues, but I love talking to your staff!! They are so pleasant and understanding (understanding that, as a rule, I am not computer friendly!) They never talk down to me or make me feel stupid for not knowing what the problem is (or even how to explain it sometimes)! It is so refreshing, so different from the last company we had. Now I don't cringe when I have to call/email with an issue. You all are the best!
Karen Dahmke
Office Manager
Meyers Brothers Kalicka, P.C.
On a scale of 1-10, Paragus is 100. That was not a typo. I am so happy I don’t have to worry about IT issues anymore. Paragus is crazy super awesome.
Carly Cavanaugh
CPA
Chase, Clarke, Stewart, & Fontana
Paragus is always professional and responsive. Their ability to handle troubleshooting and maintenance remotely is a huge benefit for our agency. I would not hesitate to recommend Paragus to other companies. They are always looking forward and keeping up with ever-changing technology. If you choose Paragus, you will receive quality service and protection.
Lisa Clewes
Principal
Encharter Insurance LLC
Working with the Paragus support team was the best thing to happen for us!
Katie Odenbaugh
Administrative Assisstant