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Amherst Insurance

Paragus IT is proactive in looking out for our business needs. Not having this level of knowledge in-house meant we needed to find it in our IT partner. Paragus IT has taken us beyond our initial expectations. We now have a trusted business partner that looks out for our best interests and provides timely security in this world of cyber-uncertainty with an open line of communication. Paragus IT offers peace of mind at a competitive price. I personally have worked with Paragus IT over 15 years. I’m always impressed with their commitment to improving their business model which in turn benefits me, the customer.

Sue Henry
Controller

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UTCA

Overall, Paragus is now our single-best outsourced provider. They’ve met challenges related to taking our entire workforce remote while not missing a beat in a very demanding, peak-load environment. The support received and the focus placed on improving outcomes has been impressive & worthy of note. Our standards are high but Paragus has not let us down.

Suzanne Murphy
CEO & Founder

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Epstein Financial

They’re great people to work with and they represent your company with professionalism and genuine caring. Looking forward to more of the “Paragus Experience".

Charlie Epstein
Financial Advisor

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Hospice Of the Fisher Home

On a scale from 1-10, you guys are an 11! My Account Relationship Manager was a phenomenal instructor helping me set up a remote connection to my workplace computer from my home computer as well as to my iPhone. She was clear, precise, and technically perfect. Paragus is A+!

Elisabeth Weissbach
Executive Director

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Pathlight

Technology is not a luxury. It is a critical component of all work. Paragus provides customized expertise in a human and responsive way. We appreciate the comprehensiveness of Paragus’ planning and execution. Our needs are understood and that we have a realistic plan for moving forward. Paragus actively looks to understand our business and industry dynamics. They truly are our partner.

Ruth Banta
Executive Director

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Tapestry

Not only does Paragus fix the problem, they are also great teachers. I have learned so much from the team and because of this I am able to assist our organization in troubleshooting. They helped us make the decision to go from an in-house server to cloud-based, which benefited our organization immensely. Paragus has great customer service! The team really understands our needs.

Damaris Jones
Director of Harm Reduction Operations

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Jewish Federation Of W. Mass

I always find the team to be friendly and responsive. They are very good at translating my requests - even when I don't fully understand what it is I am asking. Keep up the great work!

Michelle Lancto
COO

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United Way of Hampshire county

If I had to pick one, I'd say my favorite thing about Paragus is the expertise-timeliness-friendliness-strategy-support-professionalism-proactiveness combination you won’t find anywhere else.

John Bidwell
Executive Director

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PV Squared

Paragus IT has been very responsive and upbeat as our staff transitioned to offsite/home-based work. Both our dedicated team and the general client response folks have been quick to get back to us and we usually resolve an issue in one contact and/or 24 hours. It’s comforting.

Kim Pinkham
AP Specialist

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Guidewire, Inc.

Working with Paragus is like being dealt four aces in a game of five-card stud. Rapid resolution to a revolving door of challenges is our modus operandi. Paragus helps us solve complex conundrums at the speed of sound. With Paragus at the helm, we have unwavering confidence in our IT infrastructure. It’s a powerful partnership we can depend on.

Dan Lauber
Facilities Director

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