100% Employee Owned.
100% Committed to Clients.

As a 100% employee-owned company, every member of our team is personally invested in the growth and success of our business. And we don’t grow and succeed unless you do.

We are also committed to infusing fun and excitement into our work culture and client relationships. The culture we’ve developed at Paragus is why we enjoy working together so much. And we think it has a big effect on clients wanting to work with us.

leadership

Featured

CEO

dbean@paragusIT.com

Delcie always wanted to create a company where he was excited to come to work every day and where his co-workers felt more like friends and family. This vision has carried Paragus through its growth and transition to employee ownership. His passion for economic development projects in the Valley led him to create Tech Foundry, a technology education nonprofit. When he’s not working, he loves spending time with his family, hiking, trail riding and enjoying ice cold grapefruit juice.

Director of Security and Compliance

dlively@paragusIT.com

Returning to the area from the west coast, Durand was happy to land at Paragus, where he likes the culture, camaraderie and diverse base of clients. As a Sierra Club member, he loves camping, hiking and embarking on new adventures. He enjoys trying new foods but with beverages, he sticks to the essentials: coffee, beer and water.

Director of Client Support

lduncan@paragusIT.com

For Lisa, the best part of working at Paragus is the opportunity to partner with local businesses. In work and in life, she does her best to give back to those who have helped her. She is the proud parent of Lucy, a border collie/lab rescue, and is an avid hiker and camper. She is also no stranger to a well-made cocktail and a nice cheeseboard.

COO

hlebrun@paragusIT.com

Hilary is not ashamed of the fact that she’s a stereotypical New Englander with a love for apple picking in the fall. As a dog parent and animal lover, she is a big fan of the dog-friendly environment at Paragus. Hilary works hard all week and likes to relax on the weekends with family and a glass of cabernet.

Accounting Manager

hsather@paragusIT.com

Heather was drawn to Paragus by the collaborative culture—and the fact that we welcomed her with tacos when she came aboard. She’s a supporter of Shriner’s Hospital and a big believer in the importance of keeping hydrated. Outside of work, she loves music, singing and taking long, brisk walks.

Director of Strategic Services

msheehan@paragusit.com

Melissa was drawn to Paragus by the unique work culture. She runs on Dunkin coffee and has a terrier mix named Dorey. Melissa is an avid skier and a big supporter of the nonprofit Square One. She is passionate about being the best mom she can be to her children Ava and Colin.

CFO

dsadowsky@paragusIT.com

One of the things Drew likes best about Paragus is the opportunity to be part of a talented staff and learn from coworkers with different backgrounds. Drew is a family man and lover of the outdoors. When he’s not spending time with his wife, kids, and cocker spaniel, you can find him enjoying the water–preferably on a jet ski, paddleboard, or kayak.

Director of Professional Services

tcarrithers@paragusit.com

The opportunity to work with a strong team was a motivator for Tess to come work at Paragus. When she’s not working, she enjoys hiking, camping, and spending time with her dog Watson and her cat Sadie. She’s passionate about education equity and a supporter of the EveryLibrary organization.

Client engagement

Featured

Account Relationship Manager

ghamelin@paragusIT.com

Greg appreciates the exposure to new technology and the opportunity to gain valuable experience that wouldn't be possible outside of Paragus. Outside of work, he likes to hike the M&M trail, play guitar and imbibe Night Shift Brewing’s Awake Porter. He’s passionate about technology education and is a strong supporter of Tech Foundry.

Account Relationship Manager

cgove@paragusit.com

Casey was drawn to Paragus by the company’s core values. Outside of work, she enjoys cooking, watching football and playing with her kids in the pool. Her favorite beverages change with the seasons, from spicy margaritas in the summer to IPAs and red wine in the fall. she is a proud supporter of the Holyoke Children’s Museum.

Account Relationship Manager

amarshall@paragusit.com

When Ashley came to Paragus, she saw a unique opportunity to participate in a truly progressive workplace culture. She is a passionate supporter of the National MS Society and participates in Walk MS every year. Outside of work, she loves to spend time at her grandfather’s lake house with her family and her dog Skylar.

Account Relationship Manager

lhenshaw@paragusit.com

Luke came to Paragus for the opportunity to work with dedicated, enthusiastic people. An active fly fisherman, he is a passionate supporter of Trout Unlimited. Luke also once had a collection of more than 30 species of tarantula, including the largest ones in the world. He enjoys a strong black coffee early in the morning.

Account Relationship Manager

ccampos@paragusit.com

Carol was attracted to Paragus by the culture and core values. She loves walking in nature and is a proud supporter of the World Wildlife Fund. Her favorite beverage calendar breaks down like this: pinot noir in the winter, sparkling rosé in the summer, and coffee year-round.

Account Relationship Manager

plasky@paragusit.com

One of the things Priscilla likes about Paragus is that we bring a sense of fun and humor to the work we do. Outside of work she loves to swim, play softball, and sample a wide variety of Polar seltzers. She is a passionate supporter of the Home Base Program, volunteering her time and energy to help veterans who suffer from PTSD.

Projects team

Featured

Project Manager

lfadus@paragusIT.com

Loryn volunteers at Big Brothers Big Sisters of Franklin County and one of the things that drew her to Paragus was the company’s commitment to teamwork and community service. Outside of work, she likes to relax with a sour beer or a tart sangria. She also loves gardening, riding her bike and going on camping trips with her husband.

Project Engineer

gcoterwas@paragusIT.com

The excitement and challenge of working with new technologies is what gets Graham out of bed and to his desk every morning. When he’s not solving complicated problems for Paragus clients, he’s enjoying a Building 8 IPA, hanging out with Chloe the Corgi, attending music festivals and making music of his own.

Automation Engineer

swesolowski@paragusit.com

The opportunity to learn in a stimulating work environment attracted Skyla to Paragus. She’s a dedicated animal lover, with two German Shepherds, a rabbit, five cats, and several chickens. Skyla is a passionate supporter of The Way We Move, a nonprofit that helps those with disabilities through circus arts.

Automation Engineer

jsanchez@paragusit.com

When Juan was introduced around to his new coworkers, he knew Paragus was the right environment for him. Our water bills have gone up since he started, given that Juan takes down two gallons a day. He’s a proud supporter of a local nonprofit called Our Bright Future, which gives underprivileged kids access to STEM skills like robotics, 3D printing, and programming.

Project Engineer

tyoung@paragusit.com

Like many before him, TJ was excited to come to Paragus after learning about the fun work culture. He’s passionate about photography, strong iced coffee, and becoming a great dungeon master for his Dungeons & Dragons group.

Project Manager

jlovstedt@paragusit.com

Jonathan came to Paragus looking for a company that valued its employees and workplace culture while doing impactful work. He is passionate about cycling and ecological conservation and is the owner of two cats, Peter Parker and Major Tom. For a tasty beverage, nothing beats a cold glass of chocolate milk.

Project Engineer

jarmy@paragusit.com

The importance Paragus puts on employee well-being was a big part of Josh wanting to work here. He’s passionate about hiking, fishing, and wilderness preservation. When he’s thirsty, it’s most likely a Dr. Pepper he’s looking for. Pet-wise, he has a Russian tortoise, which is just as slow as any other tortoise.

Proactive team

Featured

Network Manager

tmanning@paragusIT.com

What Tyler most appreciates about Paragus is the supportive culture that encourages you to ask questions and learn as you go. He loves coffee, mountain biking, hiking and spending time with his two cats, Tucker and Zenna. Tyler is also a proud supporter of Tech Foundry.

Network Manager

alempke@paragusit.com

Andy was inspired to work at Paragus because of the forward-thinking, employee-oriented culture, which is unlike any place he has worked. He is passionate about cooking, gardening, traveling and iced green tea. His favorite local nonprofit is the Pioneer Valley Workers Center.

Network Manager

ahinks@paragusit.com

Alex was drawn to Paragus by the sense of community and common goals. He starts every day with a quality cup of coffee and loves discovering new ways to overcome issues and solve problems. When he’s not at work, it’s not unusual to find him in a kayak.

Network Manager

cdarcy@paragusit.com

Chris was drawn to Paragus by the vibrant and supportive work environment. Outside of the office, he pursues his passions for hiking, snowboarding and sound engineering. He has a dog and a rabbit and finds a cold glass of Mountain Dew very refreshing.

Network Manager

jshapiro@paragusit.com

Joshua came to Paragus wanting to be part of an organization that cared about their staff and clients. He’s passionate about music and video games, but also likes to get out for quiet walks in the woods. As someone who has lived with an eosinophilic disorder all his life, Joshua is a longtime supporter of APFED and the work they do in that field.

Network Manager

tduprey@paragusit.com

Working at Paragus appealed to Tom because of the investment Paragus makes in our employees and our culture. As an avid hiker, hunter, forager and birdwatcher, Tom is a big supporter of the Theodore Roosevelt Conservation Partnership. His favorite local beer is Fort Hill’s Jigsaw Jazz.

Client Support

Featured

Senior Case Agent Team Lead

rolson@paragusIT.com

When Ray came to Paragus, he found a work culture that he had never experienced before and quickly made connections with co-workers and clients. He is a supporter of Dakin Humane Society and has three cats running around his house. He enjoys hiking Mt. Washington and is passionate about film, art and lifelong learning.

Client Support Manager

roprecht@paragusIT.com

At Paragus, Roger appreciates the opportunities to learn from great minds and share his own knowledge of the IT field. He is an avid snowboarder and keeps company with a turtle named Sammy. He supports the United Way and will never turn down a good root beer float.

Client Support Manager Team Lead

jferraro@paragusIT.com

John came to Paragus with a desire to expand his technology career with a company that traversed multiple industries. He enjoys learning from a group of co-workers who partner to cross-train each other and share their knowledge and experience. He supports the Wilbraham Children’s Museum and is dedicated to raising his kids to be well-rounded people.

Senior Case Agent

jlagana@paragusit.com

Jason viewed coming to Paragus as an opportunity to work with the best IT professionals in the region. When he’s not working, Jason likes to listen to music, watch movies, ride his bike and spend time with his family. He is a proud supporter of the Westfield Homeless Cat Project.

Case Agent

jgiroux@paragusit.com

Everything Jesse heard about the culture at Paragus, made it sound like a great place to work. As a rock climber who is passionate about adventures and new experiences, Jesse is a proud supporter of the Western Mass Climbing Coalition. He has two cats and always stays hydrated with plenty of water.

Client Support Manager

TCromack@paragusIT.com

The company culture is what most appealed to Trent when he started doing his research on Paragus. It wasn’t the employee pub, since he pretty much only drinks water. He has a cat named Luna and is a proud supporter of Girls Inc. Music is another one of his passions. Trent plays the drums and recently started collecting vinyl records.

Client Support Manager

cbailly@paragusit.com

Cory likes that Paragus focuses on both proactive and reactive IT needs and also appreciates that they are open to new ideas. He enjoys hiking around Mt. Holyoke and working on cars and motorcycles. He is a proud supporter of the American Cancer Society and is very excited to get a Corgi soon.

Case Agent

jsanchez@paragusit.com

Joe was drawn to Paragus by our core values. He is passionate about art, motorcycles, kayaking and tubing. A proud supporter of Dakin Humane Society, Joe has a Boxer/Dalmatian rescue named Jasmine. At the end of the day, he likes to unwind with an IPA or a gin and tonic.

Senior Case Agent

rmchugh@paragusit.com

Like so many others, Ryan was drawn to Paragus by the vibrant company culture. Unlike so many others, Ryan is not a pet owner. He maintains a healthy work/life balance by camping, cooking, drinking bourbon old fashioneds, and spending quality time with friends.

Case Agent

kfischer@paragusIT.com

The company’s core values were what ultimately sold Karl-Erik on Paragus, particularly “Ask Questions” and “Get Better.” He’s a lover of nature and the outdoors, taking long hikes to explore plants, rocks, tracks, leaves, and water. Karl-Eric is a proud supporter of Circle of Hope K9 Rescue, where he got his two dogs, Frodo and Sam.

Rapid Response Agent

jputnam@paragusit.com

Jarrod came to Paragus excited about our investment in our employees and clients, as well as our community. He’s a big coffee drinker which helps him keep up with Loco, his angsty chihuahua. Jarrod is passionate about astrophysics and space exploration. He likes to unwind by sitting around a campfire, looking at the stars.

Rapid Response Agent

lcroteau@paragusit.com

Lyric was attracted to Paragus by the sense of family and commitment to making a difference. He is passionate about rebuilding, modifying, and restoring cars and can often be found attending car shows on the weekend. He runs on yerba mate and Red Bull and is a proud supporter of the Make A Wish Foundation.

Case Agent

arussell-smith@paragusit.com

What Anthony originally liked about Paragus was the acknowledgement, right on the website, that IT can sometimes be a pain in the ass for customers. He is a sax player, cat lover, and enjoyer of birch beer floats. If you ever can’t get ahold of him, he’s probably out hiking in the forest.

Case Agent

dchaffee@paragusit.com

Deven was drawn to Paragus by the passion and innovation of the staff. He’s a lifelong gamer, with Destiny 2 and Stardew Valley being particular favorites, but he also likes to get outside and play volleyball. He has two dogs, Pearl and Alice, as well as a pet turtle named Joey. If you want to buy Deven a drink, he’ll have a Dr. Pepper.

Client Support Manager

mhersey@paragusit.com

When Mike was looking to start a new chapter in his IT career, Paragus stood out because of the combination of exciting work, employee ownership, and work/life balance. He’s a big Subaru fan and is very specific about how he takes his water: Never bottled, flavored, or carbonated. Preferably reverse-osmotized. On special occasions, a lemon slice.

Rapid Response Agent

gminacapellifilho@paragusit.com

Gabriel came to Paragus with a desire to grow as a professional in the IT field in a fun and supportive work environment. He has a passion for cycling, developing close friendships, and collaborating on creative projects. He is a proud supporter of Autism Speaks and always enjoys a nice mango smoothie.

Case Coordinator

hbelisle@paragusit.com

Hannah was drawn to Paragus by the core values and the sense of personal investment that comes with being part of an employee-owned company. As a people person, she is passionate about customer service and being of help across the board. She loves to hike and travel and unwind with a coconut mojito on the beach.

Service Pod Manager

mlovely@paragusit.com

Michael was drawn to Paragus by the sense of fun in the work we do. He’s a big coffee drinker, an avid bicyclist, and a proud supporter of the 826 National youth writing program. Michael does not have any pets but there is a squirrel that won’t leave his garage. His name is Norman.

sales & Marketing

Featured

Paragus Ambassador

nbrady@paragusit.com

Nicholas was drawn to Paragus by the company culture and the opportunity to apply his sales skills in an exciting new industry. He is a supporter of Dolly Parton’s Imagination Library and enjoys music, skateboarding, and working on cars. When he bellies up to the bar, mix him up a Negroni or a Mai Tai.

Outside Sales Representative

tfierimonte@paragusit.com

A passion for managed IT personal development brought Tony to Paragus. He’s an avid Celtics and Patriots fan and stays active with running and basketball. Beverage-wise, a salty margarita or an ice-cold Gatorade gets the job done. Tony is also a proud supporter of Cradles for Crayons and the Boston Rescue Mission.

Outside Sales Representative

tchase@paragusit.com

Tyler came to Paragus after learning about the unique culture. He is passionate about supporting local music and art and his favorite outdoor activity is floating down the Saco River in the summer. Tyler’s contribution to the Parapup family is an Australian Shepherd/coonhound mix named Cody.

Outside Sales Representative

cmattran@paragusit.com

Cole is all about spreading positivity and good vibes, so the fun company culture was a big part of what drew him to Paragus. Outside of work, he likes to play soccer and unwind with an IPA or a Spindrift seltzer. He has no pets at the moment but is hoping to get one soon.

Marketing Manager

mseabury@paragusit.com

The dedication to making IT fun was a major factor in Mary’s decision to come work at Paragus. She is passionate about wildlife conservation, cooking, skiing, and hiking—and she knocks back at least three cans of Polar seltzer a day. Mary has an orange cat named Oliver and is a proud supporter of Girls Inc.

back office team

Featured

HR Coordinator

abattles@paragusit.com

Avery likes that Paragus is a company with a sense of humor and a desire to make their employees and clients happy. She has three dogs and is a proud supporter of Dakin Humane Society. Black coffee and pinot grigio are her beverages of choice. She enjoys hiking with her family and starting her day early with a run every morning.

Fleet Coordinator

gminacapelli@paragusIT.com

Gabriel is the Fleet and Transportation Manager for Paragus IT Originally from São Paulo, Brazil, he owns a home in South Deerfield with his wife. He is very passionate about cars, and his favorite car is the Ferrari. In his free time he likes to go four-wheeling and go to the movies with his kids. Whenever he gets the chance, he likes to vacation in Bermuda and visit all of the different beaches by motorcycle. His favorite local restaurant is Paradise of India in Amherst, where he is partial to the chicken masala.

Procurement Specialist

jsymczak@paragusit.com

Justin came to Paragus looking to further his career in a place with a strong work culture. He runs on coffee and water at work, but he enjoys a spicy margarita after hours. Justin is a family man, dog lover, sports fan, and proud supporter of the Hitchcock Free Academy in Brimfield, MA.

Executive Assistant

ahoward@paragusit.com

The progressive culture and the challenges that come with growing a company are what initially attracted Abby to Paragus. She has three dogs and is passionate about preserving open land, historic homes, and gravestones. Abby is a proud supporter of Planned Parenthood and likes to unwind with a variety of locally-made wines, beers, and ciders.

Board Members

Featured

President

FRABUL, LLC

Chris joined the board in 2024, inspired by the steps Paragus is taking toward scalable and sustainable growth. With a strong background in strategic planning and developing, leading sales and marketing teams, and running multinational companies, Chris enjoys leveraging his experience to help smaller businesses create effective leadership, team building, and growth strategies. He loves spending time with his family, including his golden retriever Charli, and boating in Cape Cod and Cabo San Lucas. Chris also has a weakness for Chinese food.

Chief Operating Officer

INVESTCLOUD

A board member since 2019, Nicole continues to be inspired by the culture and client-centric approach of Paragus and by working with the talented and committed individuals on the board. She’s a passionate supporter of LitWorld, a nonprofit dedicated to strengthening kids and communities through the power of storytelling. A big coffee drinker, Nicole likes to get up early and take long hikes with her Australian Shepherd. She can also be found cheering from the sidelines at her daughters’ sporting events.

Corporate Lawyer

BULKLEY RICHARDSON

Scott is a longtime board member who was drawn in by the opportunity to work with an employee-owned company and collaborate with smart, thoughtful individuals. He is a proud supporter of Valley Venture Mentors and Tech Foundry and deeply committed to economic development, fair play and good new music. Scott’s idea of relaxation involves birdwatching in the backyard with his golden retriever Benson. He likes to start his day with a glass of fresh-squeezed OJ and end it with a Bombay gimlet.

Head of Technical Product & Program Management

AMAZON

A board member since 2018, Scott came to the position through his belief in our unique culture and employee-owned structure. He has proven to be instrumental in developing new strategies and approaches. Scott is a proud supporter of the Big Brothers Big Sisters of America and he’s passionate about incubating new businesses and building disruptive technologies. He likes to unwind by working on his golf game and uncorking a nice Argentinian malbec.

President

MARKET MENTORS LLC

Inspired by the growth and success of Paragus, Michelle joined the board in 2018 to work with local, likeminded business leaders and stay abreast of emerging IT technology. Her Market Mentors firm is a strong supporter of nonprofits in the region, including the Junior Achievement of Western Mass, the STCC and HCC Foundations and Link to Libraries. Michelle is passionate about her family and her business. She enjoys skiing in the winter, boating in the summer and red wine year-round.

Account Relationship Manager

PARAGUS I.T.

Greg appreciates the exposure to new technology and the opportunity to gain valuable experience that wouldn't be possible outside of Paragus. Outside of work, he likes to hike the M&M trail, play guitar and imbibe Night Shift Brewing’s Awake Porter. He’s passionate about technology education and is a strong supporter of Tech Foundry.

parapups

Featured

Owner: Delcie

Introducing Sadie, a serene and gentle soul with a heart full of love. This sweet and stoic pup radiates calmness, making her the perfect companion for peaceful moments. Sadie's quiet demeanor is complemented by her deep affection for her human brothers, whom she adores more than anything.

Owner: Abby

Meet Jack, an exuberant canine bursting with joy and energy. Jack's favorite treat in the world is liver, and he'll do just about anything for a taste. He's also a natural athlete, excelling in dock diving where his powerful leaps and graceful splashes always impress. He's never met a human he didn't like, eagerly wagging his tail and offering a warm greeting to everyone he encounters. Jack spreads happiness wherever he goes!

Owner: Hilary

This little man knows how to party (he did grow up at UMass after all!) He loves digging through the snow, even when it is taller than him, eating all of the bones, and taunting his little brother Duke from under the bed! He certainly has a personality as big as his name :-)

Owner: Graham

Sass Alert! This little pocket corgi knows what she wants, and that is treats and pets. When she is not at home listening to her dad play music or riding on a paddle board at the lake, she is at Paragus strutting her stuff!

Owner: Graham

The shyer of the two Chloes, you can usually find this pit mix right next to her dad's side wherever he goes. She may be the 2nd Chloe in their house, but she is still tied for #1 in our hearts.

Owner: Loryn

Zeus is from Windham County Humane Society in Brattleboro in April 2016. He came up with a transport of dogs from Alabama! He loves hiking, running with Lucy, barking, basking in the sun and chasing his three feline siblings. He has heterochromia (two different colored eyes) and is a certified Canine Good Citizen!

Owner: Loryn

Lucy is from the Go Dogs God Rescue, which transports dogs from Georgia to find homes in New England. We’re still getting to know Lucy. So far, she absolutely loves cuddling up with people and following you everywhere you go. She also loves chasing her brother Zeus and going for long walks

Owner: Averylee

Phoebe, aka low rider, aka squirrel enemy #1, is the most fashionable pup at Paragus. Founding member of the anti-squirrel squirrel-club, she often rolls up in style, sporting a trendy t-shirt or her favorite flannel jacket. An expert in the art of relaxing in the middle of the office, Phoebe can throw shade with the best of them but offers one of the sweetest smiles this IT company has ever seen.

Owner: Averylee

A certified toy destroyer, and resident hypebeast, Rocco is as lovable as he is big. His preferred past times include catching treats, learning new tricks, and eating fluff from the toys that have met their demise. While his decision making skills may be questionable, his pure athletic talent, and goofy demeanor make Rocco a fan favorite.

Owner: Averylee

This very particular pup is a smarty pants and he knows it. Finn boasts an impressive repertoire of tricks, and has an affinity for only the finest of snacks. He may lead you to believe that he’s big and tough, but the truth is Finn is quickly won over by the offering of treats and a belly rub (only when he deems it’s a good time for one).

Owner: Casey

Reigning tug of war champion, Onyx is a gentle giant that even with his midnight black coat, brightens any room he walks into. Regal in appearance, he is living proof of why dogs are descended from wolves, and if you have the pleasure of meeting this incredibly good boy, you would understand why! He appears to spend most of his day smiling, and never complains about receiving pats from the office dwellers.

Owner: Joe Sanchez

Jasmine is known for her calm and friendly demeanor. She can most often be found relaxing among the CS team at the very front of Paragus, making sure to give an enthusiastic greeting to everyone who walks through the door.

Owner: Ashley Marshall

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Owner: Dan

Emma is a sweet little pup whose human worked with us for years. He is no longer with us, but she will remain on our ParaPup team as a testament to one of our Paragus Partners that is gone too soon.