Testimonials

They’re great people to work with and they represent your company with professionalism and genuine caring. Looking forward to more of the “Paragus Experience.

— Jeff Epstein, Epstein

 

You truly went above and beyond last night, responding to my ‘urgent’ request for help with my non-functioning email. I truly did not expect you’d attend to that at 9:30 at night.

— Amanda Wilson, MD, CleanSlate Centers

 

“There’s no room for error in my business and Paragus handles my IT services with the same commitment and dedication I bring to my medical practice. They are professional, friendly and always there when I need them.”

— Nancy A. Balin, M.D., FACS, Balin Eye And Laser Center

 

“Paragus went above and beyond to make our server transition as smooth and undisruptive as possible. They were willing to house the servers, pick up and return the keys and do the installation after office hours on the Friday of a holiday weekend. Paragus is an amazing and indispensable resource.”

— CleanSlate

 

“We really appreciate the expertise of everyone on the Paragus team as well as the great customer service we get every time we call.”

— Felicia, Ledgebrook Family Practice

 

“We view Paragus not only as a valued vendor but as a full extension of our organization. They are there to meet our needs no matter how minor or comprehensive they may be.”

— Sue Henry, V.P. of Finance & Administration, Encharter Insurance LLC

 

“We are extremely pleased with the service that Paragus has delivered. Their response is dependably quick and efficient.”

— Mike Kowalski, Comptroller, Boulanger’s Plumbing & Heating, Inc.

 

Whenever there’s an issue with my computers, I call Luke and Tony at Paragus, I love them!

— Suki Kramer, Suki

 

“On a scale of 1-10, Paragus is 100. That was not a typo. I am so happy I don’t have to worry about IT issues anymore. Paragus is crazy super awesome.”

— Carly Cavanaugh, CPA, Meyers Brothers Kalicka, P.C

 

It gives us peace of mind to know that Paragus cares about our business as much as we do.

— Kimberly Clairemont, Business Manager, Construct Associates, Inc.

Love how organized and on top of things you are – seriously, you’re awesome!

– Pauline Potter, Ventry

I really enjoyed meeting Greg.  He was very respectful in his approach and was prepared to address any problem I described to him.  He was very thorough in his investigation, asked all the right questions and was willing to try several different approaches to determine the true source of the problem.

– Christine Warren, Davis Foundation

This is the best thing to happen to me all month!!!!

– Katie Odenbaugh, Encharter Insurance

Just wanted to take a moment to thank you for all the guidance and mentorship over the years – I really appreciate the way you look out for the business, and I’ve learned so much from working with you. It means a lot to me to have the chance to be involved with the big picture processes and to learn and grow into being better & better at my job, and you have taught me tons about best practices along the way. I am passionate about doing this work and your generous leadership style allows others to join with you in making things excellent!

– Teal Van Dyck, Atkinson Family Practice

They are always accessible no matter the time of day or they respond almost immediately via phone call or email. Then on top of that they are actually capable of addressing and resolving any and all issues I have had.

– Dianna Caruso, Community Enterprises

You all are the brains to this madness, nothing to improve a Fab U Lous 10 !!! Thanks Scotty!!

– Krista, Eye & Lasik

 

There is no way to make me more satisfied with Paragus support.

– Ki Eno, Town of Hatfield

 

You guys are always wonderful – what would I do without you!.!.!

– Barbara Haugen, Committee

 

Service was excellent. Called when they said, worked on it until it was fixed. It was what we expected and had been told to expect from Paragus IT – excellent reliable service. Tech provided excellent service; was polite, professional, focused.

– Charlene, Town of Williamsburg

 

Nothing. Paragus I.T., practically perfect in every way.

– James Griffin, Waterdog

 

I am so happy with  your company and the service you provide.

– Paula Roberts, Town of Hardwick

 

Every interaction thus far has been great.

– Jeremy Ellis, VSS

 

You could add “11”!Sarah was a phenomenal instructor helping me set up a remote connection to my workplace computer from my home computer as well as to my iphone.She was clear, precise, and technically perfect. She is A+  

– Elisabeth Weissbach, Fisher Home

 

went the extra mile to make my pc  more organized!

– Monique, OTA

 

Could not have done anything better.  Experience was perfect.

– Marge Bernard, Hadley Board of Health

Roger is always very thorough and extremely helpful. 

– Peter Monaghan, Clean Slate

 

Scott is perfect – he consistently takes care of all our needs.

– Tracy Kenniff, Eye and Lasik

Thanks to Paragus for being awesome

– Jordan Diaz, MBK

 

I had positive and professional conversation with Dave as we worked on setting up my newly assigned out of the box laptop. Keep up the great work.

– Giacomina Mazzanti, Hot Mama’s Foods

 

As always, I received great customer service.

– Joe and Rudolpho, Temp-pro

 

Dan was Great and very easy to work with.

– Lydia Szych, Town of Hatfield

 

No improvement needed

– Gloria, Dietz Construction

 

Scott F. is the best!!

– Tracy, Encharter

 

Anthony was great – no improvement needed

– Cheri, Atkinson Family Practice

 

cant get any better 🙂 awesome work Thanks

– Emanuel, Cleanslate

 

Nothing, Scott Ball was very helpful and quick at resolving all of my issues, great job!

– Jeremy Martin, Soldier On

 

Nothing – You guys are perfect

– Leah, AEIOU

 

Dan was friendly and quickly solved my issue without making me feel like a dolt. Thanks, Dan!

– Angela Jagiello, OTA

 

you guys are great! 🙂 Thanks again.

– Jen, DA Sullivan and Sons

 

Sarah is my hero!

– Kim Hyslip, HyGround

 

Amazing is Amazing! Can’t do better than that.

– Sally Fuller, Davis Foundation

 

All my experiences with Paragus have been wonderful. Great job and thanks for the help!

– Jenny Kenworthy, Valley Vet

 

your dedication to getting the job done is always impressive.

– Lydia Szych, Town of Hatfield

 

Everyone that I deal with whenever I call is terrific to work with and always pleasant and helpful! Thank you!!!

– Sheri Cleveland, Town of Orange

 

Always courteous, always there, never condescending… Talks to us where we can understand… Always a good experience…

– Karen Saunders, Psych Billing

 

Ray was incredibly helpful, but most importantly he was patient. I appreciate the work.

– Zach Holt, Whalen Insurance

 

Perfect, prompt and patient.

– Linda Lutz, OTA

 

Anthony is amazingly efficient!

– Renee, AHF

 

If there have to be problems, this is how I want the resolution to go. Thank you!

– April, Home City Housing

 

I love how quickly I get a person on the phone who knows us and can fix the problem efficiently and respectfully.

– Kate Atkinson, Atkinson Family Practice

 

I think Dan deserves a prize!

– Victoria, United Way of Hampshire County

 

Send over popcorn so we can eat while watching you work your magic!

– Tamra, AEIOU

 

Always great service and great people!

– Andi Seger, Alden & Associates

 

Stay fabulous

Paula Lincoln, Psych Billing

 

All experienced with Scott have great, friendly and efficient!

– Jennifer, Encharter

 

Dan has been terrific throughout this process.

– Diane Esser, Esser Law Firm

 

You guys are always professional and ALWAYS get the job done.

– Kelly, AHF

 

Can’t honestly think of anything that could be improved.

– Andy Beall, Empire Imports

 

Keep on doing what you are doing.

– Steve Chase, Fuel Services,Inc.

 

Keep doing what you’re doing, you guys are always so helpful and prompt!

– Caitlin and Lauren, Attain

 

No need to improve perfection

– Dan, Market Masters Legal

 

I couldn’t suggest anything that would have made this call any better. Scott was pleasant, quick to solve my issue and taught me something as well and I always like that.

– Renee Tallon, Lexington Group

 

I had a great experience!  You can’t improve on perfection!

– Debbie Montgomery, Retail Merchants Association, Inc.

 

You handled the problem with great professionalism and perseverance – Thanks

– Vivian, Alden & Associates
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